Политика конфиденциальности

1. Information We Collect

1.1 Personal Information You Voluntarily Submit

• Full name, job title, company name, enterprise address, business registration information
• Contact details: email address, WhatsApp number, landline/mobile phone number
• Content of inquiry messages, quotation requirements, customized product parameters, order intention, project demand description
• Shipping address, tax information, customs clearance documents when you proceed to formal cooperation and order placement

1.2 Automatically Collected Non-Personal Data

• Device type, browser version, operating system, IP address, access time, page click track, stay duration
• Website entry source, country/region of visitor, page browsing preferences, access frequency
• Cookies and similar tracking data (detailed in Clause 5)

1.3 Information From Third Parties

2. Purpose of Using Your Personal Information

1. Reply to your consultation, provide product quotations for HDPE pipes, PVC conduits, MPP cable ducts, send product catalogs, technical specifications and factory qualification documents;
2. Communicate order details, arrange production, arrange logistics & shipping, complete customs clearance, after-sales follow-up for your bulk procurement orders;
3. Verify your enterprise identity, prevent fraud, credit risk and malicious inquiry behaviors;
4. Optimize website structure, adjust product display, improve page loading speed and user browsing experience based on anonymous access statistics;
5. Send legitimate business newsletters, new product updates, factory promotion activities and industry trend information (you may unsubscribe at any time);
6. Comply with legal obligations, respond to official regulatory inquiries, resolve disputes and protect our legal rights and interests;
7. Carry out internal data statistics, business analysis and market research for our export business development.

3. Sharing & Disclosure of Your Personal Information

1. Authorized Service Partners
    
   We may disclose necessary information to trusted service providers who assist our business operation, including international logistics forwarders, freight companies, customs brokers, payment service providers, email delivery service suppliers, website technical maintenance vendors. All partners must sign strict data confidentiality agreements and can only process your data under our instructions to fulfill corresponding service obligations.
2. Legal Compliance Requirements
    
   We may disclose your information if required by law, court judgment, government regulatory investigation, or to protect our property, business safety, website security, and the legitimate rights of users and the public.
3. Enterprise Merger & Restructuring
    
   In case of company acquisition, merger, asset transfer or restructuring, your user information may be transferred as part of enterprise assets, and you will be notified of relevant changes in data processing rules in advance.
4. Your Explicit Consent
    
   We will share your personal data with third parties only when you give your clear, written, active authorization.

4. Data Storage & Data Security

4.1 Storage Period

• For consultation users without formal orders: we reserve your contact information for up to 3 years for follow-up business communication, then securely erase or anonymize the data;
• For formal cooperative customers with orders: we retain transaction, contract and communication records in accordance with China tax, customs and commercial record retention requirements for at least 10 years;
• You may submit a deletion request at any time per Clause 6, and we will erase your personal data after verification.

4.2 Security Protection Measures

• Encrypted transmission for website form submission and data transmission;
• Access permission control for internal company staff, only designated sales and administrative personnel can access customer contact information;
• Regular website vulnerability scanning, server maintenance and anti-malware protection;
• Strict internal confidentiality management regulations for employee data access behavior.
   
  We cannot absolutely eliminate all network security risks of internet transmission, but we will do our utmost to ensure the safety of your personal data.

5. Cookies Policy

1. Necessary Cookies: Required to realize basic website functions such as page navigation, form filling, language switching, these cookies run automatically and cannot be disabled;
2. Analytical Cookies: Count website visitor volume, analyze browsing habits to optimize our website layout and product display, all collected data is anonymous;
3. You can adjust cookie permission settings via your browser configuration to reject or delete cookies at any time. Disabling cookies may cause partial website functions to work abnormally.

6. Your Rights Over Personal Data

1. Right to Access: You may request us to confirm whether we store your personal data, and obtain a copy of your related information;
2. Right to Rectification: If your contact or company information is incorrect, you can ask us to revise and update relevant content;
3. Right to Erasure (Right to be Forgotten): You can apply for permanent deletion of your personal information we hold, and we will process your request within 15 working days after identity verification;
4. Right to Restrict Processing: You may require us to suspend data processing for specific purposes;
5. Right to Data Portability: You can request us to provide your personal data in a readable structured format for your own use;
6. Right to Object: You may opt out of our marketing email and promotional message delivery at any time;
7. Right to Lodge a Complaint: You have the right to submit complaints to local data protection supervisory authorities if you believe we violate relevant privacy laws in processing your data.

7. Information for Minors

8. Contact Information for Privacy Inquiries

• Full Company Name: Hebei Xiong’an Plastic Raw Material New Technology Co., Ltd. (Brand: Suyuan)
• WhatsApp: +8613126851888
• Email: [email protected]

9. Revision of This Privacy Policy